vinterior

Brexit 0

COVID-19 0

Photo Shoot June 2022 0

What is Vinterior? 2

• What is Vinterior?
• Professional vs Individual Sellers

Buying on Vinterior 6

• How can I get more details about an item?
• How do I pay for an item?
• Service Fee
• The item I wanted is 'unavailable', what should I do?
• Vinterior gift card

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How does delivery work? 2

• Delivery Information
• What should I know about Brexit?

Payments 6

• What payment methods does Vinterior accept?
• Is VAT included on Vinterior items?
• Getting a VAT Invoice
• Pay in 3 Instalments with Klarna on Vinterior
• Pay in 30 Days with Klarna on Vinterior

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How can I contact a seller? 3

• How do I find my messages?
• The messaging system isn't working?
• Vinterior's Messaging Service

Vinterior Guarantee 1

• The protection of buyers on Vinterior

Managing My Order 2

• I've placed an order, what happens next?
• Why can’t I find my order?

Returns 2

• Am I eligible to return my item?
• I want to return my item, what is the process?

Seller Reviews 2

• How can I leave a seller review?
• Why can't I see my seller review?

Cancellation 2

• Cancelling my order
• My order was automatically cancelled?

Disputes and Escalations 1

• Why is the seller not responding?

Order updates 1

• Delivery delays

Trade Buyer Program 2

• [Trade Buyer] How to reserve an item
• What is the Vinterior Trade Program?

Trade Buyer Program Payments 3

• [Trade Buyer] Bank Transfers
• [Trade Buyer] Proforma invoice and VAT Invoice explained
• [Trade Buyer] VAT on Vinterior

Individual sellers 14

• Individual Seller's
• Listing as an Individual Seller
• Items that are not published on Vinterior
• Why was my item disapproved?
• Returns as an Individual Seller

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Delivery for Individual sellers 7

• Delivery via Proovia
• Proovia Delivery Guidelines
• Proovia Claims Process for Damaged Items
• Vinterior's delivery sizes explained
• Proovia Delivery Postcode Exclusions

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Selling as a Professional Dealer on Vinterior 1

• How can I sell as a professional dealer on Vinterior?

Managing your orders 2

• I can't remove an item from my basket?
• I placed my order as a guest and can’t find it?

Wishlist 1

• How to make a wishlist

Vinterior Account 3

• How do I report a technical problem?
• How do I unsubscribe from Vinterior?
• I can't log into my Vinterior account?

Vinterior 3

• Buyer Investment Perks
• Is the website working properly?
• Launching: Individual Sellers